Delivery Information

We’ve partnered with Grand Dog Essentials to offer delivery of all Complete K9 raw dog food products straight to your doorstep, serving most of Alberta with weekly and monthly delivery options.

Enjoy convenient, affordable delivery without the hassle. Our products arrive frozen in temperature-controlled vans to keep them fresh and safe. You’ll get delivery updates by email and text the day of your drop-off.

Cut off is Monday By NOON

To ensure your order is included in the next scheduled delivery for your zone, please place it by Monday at noon the week of your delivery.

Orders received after this time will be processed for the subsequent delivery date in the four-week rotation.

Delivery Fees

$5 flat rate for orders under $250
Free delivery on orders over $250
Northern Alberta: $15 fee under $550, free over $550

Delivery Locations

Our raw food items are delivered to your door within Alberta. Our delivery locations and schedule can be found below. Please note, depending on volume of orders, delivery dates are subject to change. 

If you don’t see your area listed, reach out to [email protected] or call 877-494-0682 to check availability.

 

Weekly Delivery

Tuesday

Blackfalds, Calgary NW, Calgary SW, Cochrane, Lacombe, Millet, Ponoka, Red Deer, Rocky View, Sylvan Lake, Wetaskiwin

Wednesday

Edmonton

THURSDAY

Airdrie, Calgary NE, Calgary SE, Carstairs, Chestermere, Crossfield, Didsbury, Innisfail, Langdon, Okotoks, Olds

FRIDAY

Ardrossan, Beaumont, Bon Accord, Devon, Drayton Valley, Fort Saskatchewan, Gibbons, Lamont, Leduc, Morinville, Nisku, Redwater, Sherwood Park, St. Albert, Stony Plain, Spruce Grove, Sturgeon County

MONTHLY DELIVERY: NORTHERN ALBERTA DELIVERY ZONES

Grand Dog offer monthly delivery on Wednesday to the following locations on a four week rotation:

Zone 1

Edson, Entwistle, Evansburg, Hinton, Mayerthorpe, Peers, Sangudo, Wabamum, Whitecourt

Zone 2

Athabasca, Boyle, Clyde, Lac Labiche, Redwater, Thorhild, Westlock

Zone 3

Bawlf, Camrose, Daysland, Innisfree, Irma, Killam, Mudare, Vegreville, Vermillion, Viking, Wainwright, Westerose (Pigeon lake)

Zone 4

Ashmont, Bonnyville, Cold Lake, Smokey Lake

Delivery Process

Timing of deliveries varies from one week to the next depending on the volume of orders, which means Grand Dog can not commit to a particular time of delivery.

The day of delivery, all customers will receive an email notification when their order is out for delivery including a tracking link.

When the delivery specialist leaves the delivery on your step they trigger the release of a text notifying you of delivery. Apartment building deliveries are left in the lobby and the delivery specialist will call the number on the order to confirm delivery to the lobby.

If you have special requests for delivery add a note to your order so Grand Dog are aware of your request and they will do the best to accommodate.

A Quick & Easy Process

A happier, healthier pet is only a few clicks away.

Shop Online

Place your order

We’ll deliver
to your door

Shop Online

Place your order

Grand Dog will deliver to your door

Order from a Retailer

We have retailers across Southern and Central Alberta.

Contact your local retailer to purchase or order your products.

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